Terms & Conditions

Please read these Terms and Conditions carefully before using this website.

By ticking the ‘I accept’ box you agree to be legally bound by these Terms and Conditions.
Buying from issdesigns.com and Infinite Storage Solutions, Inc.

Buying from ISS Designs

When you place an order on the website by selecting a product or service and following the instructions you are entering into a contract with Infinite Storage Solutions, Inc. You will have an opportunity to check and correct any input errors in your order up until you click on the ‘Place order’ button. After you have submitted your order you will receive your payment receipt as an email from us. (Please note that this is an acknowledgement and not an acceptance of your order).

Acceptance of your order and the creation of a legally binding contract between us will only occur when we send you a second email which contains details of how your products will be delivered. This shall be referred to as the confirmation email. The processing and expected ship date will be included in this email. If custom components are part of your order, shipping dates may be extended. You will be notified at the time of order confirmation if this applies to your order.

We reserve the right to decline all or part of any order for any reason. Should this occur, we will contact you with the details. It is recommended that you retain all emails relating to your order and contract. The details of your contract are kept on file by ISS. Should you need any information regarding your contract you may contact us.

Order process

The total price you pay for your order is displayed on the web site. The shipping charges are calculated as part of the checkout process and based on the value of your order. We reserve the right to review final shipping charges and adjust as necessary at the time of order confirmation. We take payment at the time you have entered your payment details and clicked on the “place order” button, subject to card authorization.

Refund/Return Policy

Hardware - Any standard ISS Designs hardware that has not been used and is in its original primary packaging, may be returned within 2 weeks of receipt. A return authorization is required and returns are subject to a 15% restocking fee. We will not be able to accept hardware that has been used. Shipping charges are non-refundable and return shipping is the customer's responsibility. Shelves & Cabinets - All shelves and cabinets are made to order and therefore not returnable.

Product Warranty

Infinite Storage Solutions, Inc. warrants all ISS Designs products against defects in material or workmanship for a period of one year after purchase. This warranty is limited to the repair and/or replacement of product only. All warranty claims must be submitted to ISS, Inc. in writing. Shelf deflection is not a defect in wood shelves. See this link to the Fine Woodworking article with more information and ask about our ISS Designs Aluminum shelves made in your choice of color. We can not be responsible for any wood shelf deflection.

 

Delivery Method and Timing

All ISS Designs hardware is shipped via FEDEX Ground. The shelves and cabinets are shipped separately from the hardware via FEDEX Ground or via Freight depending on the total size of the order. All clear satin anodized hardware orders ship within 7-10 business days. Other hardware colors may take from 2-4 weeks to ship. Shelves and cabinets take from 2-4 weeks to ship.

Privacy Policy

Infinite Storage Solutions, Inc. has created this privacy statement in order to demonstrate our organization commitment to our visitors' privacy. The following discloses our information gathering and dissemination practices for the ISS Designs Store website.
We do not sell any individually identifiable visitor information to any third party. We do record and use your IP address and other automatically retrieved information (such as the browser used) to help administer our website. Such information does not identify you other than as a faceless and nameless visitor to our site. We do not share individual pieces of such information with any third party except in response to subpoenas, court orders or legal process, or if we find that your actions on our web site violate any laws or commonly acceptable website use practices.

Currency

All Transactions are in US Dollars.

Price

All prices are clearly stated for each product being sold on the website.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Infinite Storage Solutions, Inc.. The collective work includes works that are licensed to Infinite Storage Solutions, Inc.. Copyright 2010, Infinite Storage Solutions, Inc. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Infinite Storage Solutions, Inc. or purchasing Infinite Storage Solutions, Inc. products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Infinite Storage Solutions, Inc. or to purchase Infinite Storage Solutions, Inc. products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Infinite Storage Solutions, Inc.. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Infinite Storage Solutions, Inc. used in the site are trademarks or registered trademarks of Infinite Storage Solutions, Inc.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Infinite Storage Solutions, Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Infinite Storage Solutions, Inc. does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Infinite Storage Solutions, Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Infinite Storage Solutions, Inc. shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Infinite Storage Solutions, Inc. has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Infinite Storage Solutions, Inc. product is mistakenly listed at an incorrect price, Infinite Storage Solutions, Inc. reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Infinite Storage Solutions, Inc. reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Infinite Storage Solutions, Inc. shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Infinite Storage Solutions, Inc. without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Infinite Storage Solutions, Inc. may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Infinite Storage Solutions, Inc..

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Infinite Storage Solutions, Inc. products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Infinite Storage Solutions, Inc. products) must be commenced within one (1) year after the claim or cause of action arises. Infinite Storage Solutions, Inc.'s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Infinite Storage Solutions, Inc. may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Infinite Storage Solutions, Inc. or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Infinite Storage Solutions, Inc. does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Infinite Storage Solutions, Inc. is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Infinite Storage Solutions, Inc. reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Infinite Storage Solutions, Inc. in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Infinite Storage Solutions, Inc., its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Infinite Storage Solutions, Inc. may link to sites operated by third parties. However, even if the third party is affiliated with Infinite Storage Solutions, Inc., Infinite Storage Solutions, Inc. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Infinite Storage Solutions, Inc.. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Infinite Storage Solutions, Inc. seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).